Release Notes Interact (Version 2.3)

Tanium Interact Version 2.3.4.0000

Release Date: July 2, 2020

Enhancements

• Added support for Tanium Server 7.3.314.4250 and later.
• Add a Select All option to the Question Results grid. Up to 100 records can be selected at a time.
• The question bar is now included on the Interact Content page.
• Alt-Click a cell in the results grid copies the contents of that cell to the clipboard.
• When Asset is present, an Asset icon appears next to Computer Name and Computer ID in the results. Click the icon to open an Asset Tooltip with basic information about the endpoint, as well as a link to the endpoint view in Asset.

Resolved Issues

• Fixed an issue where selected computer group filter from results grid was not included in the targeting for deploying an action
• Fixed an issue where users could not drill down on, or target actions against, systems that return no results.
• Fixed an issue where saved questions would load results, switch to no results, and then load results again.
• Fixed an issue where the loading indicator continued to spin after all endpoints responded for questions that count the number of endpoints that match.
• Improved the layout of components when the browser window is small.
• Fixed an issue where column visibility would revert after scrolling through results.
• Set data service on Windows module servers to automatically restart if the service stops unexpectedly.
• Fixed an issue where the collection end time was shown instead of the start time when viewing data service status.

Known Issues

• When viewing cached data, you cannot combine advanced filters with the filters applied to the questions for selected sensors.
• In some instances, when filtering on a sensor in a question with multiple sensors selected, the cached data excludes endpoints that do not match the sensor filter.
• Advanced filters on the Count column do not currently apply to cached data.
• When setting the service account, Interact does not check for the required permissions. This results in data not being collected if the account does not have the correct permissions. To avoid this, set the service account to a user with the Administrator reserved role or the Data Collection Service Account role.
• In an Active-Active (HA) cluster the service credentials can revert back to the previous instance if the credentials are only set on one server. Set the credentials on both Tanium Server Interact workbenches to resolve this issue.
• The data service uses Computer Serial Number along with Computer ID and Computer Name to uniquely identify an endpoint. If Computer Serial Number fails to return a value, the endpoint and its results are not included in the cached results. This is an issue in some virtualized environments such as Proxmox and AWS. If you encounter this issue, contact your TAM to resolve it by choosing a different identifier or submitting an improvement for the Computer Serial Number sensor.
• Features not available in this release:
  • Clear column sorting
  • Copy all results to clipboard

Installation Notes

• Interact 2.3 and later are available in Tanium Core Platform 7.3.314.4250 or later. Interact 2.1 and later are not automatically imported when you initially log into the Tanium Console.
• Use the Tanium Solutions page to install Interact 2.1 and later: click the Install with Recommended Configurations button and select the Apply Tanium recommended configurations check box to install Interact with default settings.
• Interact 2.1 and later use a service account to periodically collect results for specific sensors. When you select the Apply Tanium recommended configurations check box, the service account is set to the account that you used to import the module. To manually configure a service account for Interact, clear the check box.

Requirements

• Tanium Core Platform 7.3.314.4250 or later.
• For Windows deployments, make sure the Tanium Module Server adheres to the sizing guidelines listed at [Core Platform Deployment Guide for Windows: Tanium Module Server host system].
• For Windows deployments, host-based firewalls and antivirus detection applications must allow (do not block, quarantine, or otherwise process) the <Module Server installation folder>\services\tanium-data-service\TaniumDataService.exe process.

Product Documentation and Resources

• Interact Documentation
• Tanium Product Documentation
• Tanium User Research
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